Question 1

How do we manage payroll giving from a finance perspective?

Accepted Answer

Corporate Give makes managing payroll giving simple. You can set up and modify payroll settings on the employer portal, including your pay cycle and financial year dates.  
You can set one or multiple pay cycles for your company and then allocate them to different employees in the Employee Manager area.  
For each pay cycle you will need to set the following:

Name the paycycle eg: “Full-time fortnightly”

Select the Pay Cycle frequency. This can be weekly, monthly, fortnightly or quarterly.

“Start Date” (this is the start date of the Start Date of the pay cycle)

“Cut-off date for changes” - we recommend setting this to at least 3-7 days before the payroll start date.

“Payroll Deduction Date” - this is the date when your deductions for payroll and matching will be deducted from your nominated bank account. This date should be after the cut off date for changes and before the start date for your next pay cycle.

Funds are transferred to via the Corporate Give Digital Wallet automatically into the charity account held by our partner and then automatically sent to the individual charities twice per month.

Question 2

How do we manage our Corporate Give account?

Accepted Answer

Corporate Give provides intuitive tools for each user role. As a Corporate Give admin, CSR manager and payroll manager, you can manage workplace giving by setting donation matching caps, syncing with payroll cycles, and accessing donation reports to ensure seamless integration with payroll for efficient processing.  
Additionally, you may can choose to organise fundraising campaigns through our partner's branded fundraising portal, GoFundraise (learn more).

Question 3

Can we use different or multiple bank accounts for workplace giving and matching donations?

Accepted Answer

Not yet, currently the same bank account needs to be used to debit matching and workplace giving donations.

Question 4

What amounts are deducted from my nominated account?

Accepted Answer

Corporate Give will deduct automatically an amount per employee per pay cycle that aligns to the line items in the Payroll reporting CSV or PDF. There is one line item per employee per cycle. This is automatically direct debited via our payment partner.  
The description will read: CORPORATE GIVE next to each debit.

Question 5

How do we invite our employees to participate in workplace giving?

Accepted Answer

Once your Corporate Give Portal is set up and your admin account is activated, you can easily invite employees.  
There are two ways to do this:

1. Under employee manager section for the administrator use the “Employee Self Sign Up Form” link. Simply copy and share the invitation link provided with your employees. They can register using their work email. You can enable auto-approval for staff using their work email for quicker onboarding.

2. Provide our support team a list of your employees in the excel format provided. To do this please email support@corporategive.org

Question 6

How can we customise the Corporate Give onboarding experience and get employees onboard?

Accepted Answer

You can use your onboarding links and instructions to customise the way you would like to onboard you staff. You may like to send an email, share on your messaging service like Teams or Slack.

To get you started we have created a template you can use to customise.

Located here: 
Hi Team 
As part of our companies commitment to making a difference in the community we are excited to share that (company name) is now a part of Corporate Give!

To join simply click on this link and create your account: 
(employee self sign up form link here)

Through your Corporate Give account you can set up workplace giving donations, get matched by the company for your donations and create fundraising pages or log your volunteering hours.

The company has set an initial matching cap of $XX per employee per financial year.   
We will be giving rewards and recognition employees that make the biggest difference and we encourage you to get involved.  
Thanks  
(company name)

Question 7

What if we have multiple pay cycles?

Accepted Answer

Corporate Give allows companies to manage multiple pay cycles. However, during the initial registration process, you can only define one pay cycle.

You can configure additional payroll cycles in the “Payroll Giving” area.  
To add an additional payroll cycle simply select “Add Pay Frequency” and choose the relevant settings for your additional payroll cycles.

Question 8

Can we set up more than one charity for our workplace giving program?

Accepted Answer

Yes, you can support multiple charities through Corporate Give. Depending on your company’s preferences, you can allow employees to choose from several designated charities or a broader range, or you may choose to support just one specific charity.

Question 9

Can we customise the matching rules for employee donations?

Accepted Answer

Yes, you can fully customise your matching rules. On the "Matching" page of the Employer Portal, you can set matching caps for individual employees and the overall company. There is also a running tally so you can see how much of your budget is remaining at anytime.

These rules ensure that your matching budget is managed effectively and aligns with your company’s financial plan and budgets.

Question 10

How can we track our staff's involvement in workplace giving?

Accepted Answer

Through the Corporate Give Employer Portal, you can easily track employee participation.

Employer Portal:

Dashboard 
In the Employer Portal Dashboard you have a high level statistics where you’ll see at a glance how many employees are active, inactive, or have been invited to the program.  
Top donors, causes most supported with donations, Total Employee Donations, Matched Donations, Hours Volunteered, Total Fundraised and more.  
Employee Manager 
In the Employee Manager area you can manage and download a list of your employees and the high level information for each employee including total donations, total matched, volunteer hours, status and more.

Question 11

How does Corporate Give handle charity payouts?

Accepted Answer

Corporate Give disburses donations to charities automatically on the 2nd and 4th Thursday of every month. All donations made and cleared by the Friday before a payout will be included. If donations miss this cutoff, they will be processed in the next cycle.

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